Your rights for all purchases of goods from us are goverened by the the Consumer Contracts Regulations 2013.


You may cancel your order up to 14 days after the goods have been delivered to you. Please contact us via email, phone or in writing, within this time period, so that we can get this processed quickly. In the event that the product does not meet the quality advertised please contact us within 14 days to discuss replacement, return and refunds.


The condition of the goods is our responsibility until the delivery person has concluded delivery.


You may be refunded the cost of the goods minus any delivery/collection charges.


If you are unsure of any of this, please contact us by phone 01382 760125 or email customerservice@bestporteurope.co.uk

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