Privacy and Data Policy

•www.trade-mart.co.uk makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.

•When you place an Order, we may ask you for certain information and you may submit personal data to www.trade-mart.co.uk (for example your name, phone number, postal address, email address, contact and bank / credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:

a.     process your Order;

b.     provide you with an up to date, efficient, and reliable service;

c.     help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse Orders on that basis (your credit rating can be checked for a nominal fee with the main UK agencies Equifax and Experian);

d.     open and run your account;

e.     provide a more personal shopping experience.

•By making an Order and submitting your data you agree to this use.

•From time to time we also monitor and record telephone calls for training purposes and to improve the service to you.

•We will never collect sensitive information about you without your explicit consent.

a.     Marketing Communications

o   If you have used the www.trade-mart.co.uk web site before or have Ordered Products from www.trade-mart.co.uk before it is possible that we have this information already and it is being used to contact you about offers, events, items or related activities that you may find useful. If you are an existing customer we will continue to keep you informed unless you tell us not to.

o   If you are a new customer we will give you the choice (for example once you have placed an Order) whether or not you want us or other reputable companies to contact you about future offers, events and new Products or related activities that you may find useful. We will not bombard you with emails, but we'd like to keep you informed of the developments on www.trade-mart.co.uk.co.uk.

o   We do not sell, trade or rent your personal information to other companies but from time to time we may want to share data with other reputable companies both within and outside the European Union who may have interesting offers and information for you.

o   www.trade-mart.co.uk will not send you any marketing emails or pass your information on to third parties unless you give us your consent, or unless we have it already.

o   Where requested please therefore tick / un tick the relevant boxes

b.     Cookies

o   In Order to improve our service and www.trade-mart.co.uk we may use a device known as a 'cookie'. Cookies are a means by which information relating to your Internet activity (such as whether you have visited www.trade-mart.co.uk before) is recorded on your hard drive and used by us to improve www.trade-mart.co.uk and the products and services available to you.

o   If you do not wish for us to use cookies when you use www.trade-mart.co.uk please adjust your Internet browser settings to not accept cookies. Your computer's help file should tell you how to do this.

c.     Your Privacy

o   If you have any questions or comments about privacy or the www.trade-mart.co.uk privacy policy, or if you already have submitted information that you do not wish us to have or if you think that www.trade-mart.co.uk has cookies or data about you that you don't want us to use or that is incorrect please contact us at the address below, by telephone (on 01382 738471) or email (at This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and the information will be corrected as soon as possible or removed from our database as you request.

www,trade-mart.co.uk Responsibilities

•www.trade-mart.co.uk has tried to make the descriptions (including all pictures) of the Products as accurate as possible but you should check the dimensions stated on www.trade-mart.co.uk.co.uk or contact us for exact sizes.

•www.trade-mart.co.uk shall insure ordered Products at their retail value whilst being delivered to you. Please check the delivered Products as soon as possible for damage etc within a 'reasonable' time frame on receipt as we will not cover any subsequent loss or destruction.

•www.trade-mart.co.uk will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.

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•Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

•Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

•You will be responsible for any breach of these terms by you and if you use www.trade-mart.co.uk in breach of these terms you will be liable to and will reimburse www.trade-mart.co.uk for any loss or damage caused as a result.

•www.trade-mart.co.uk will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

•These terms do not affect your statutory rights as a consumer which are available to you.

•Subject as aforesaid, to the maximum extent permitted by law, Bestport (Europe) Ltd trading as www.trade-mart.co.uk excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to www.trade-mart.co.uk shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

◦any incorrect or inaccurate information on www.trade-mart.co.uk;

◦any interruptions to or delays in updating www.trade-mart.co.uk.co.uk;

◦the infringement by any person of any Intellectual Property Rights of any third party caused by their use of www.trade-mart.co.uk.co.uk or any Product purchased through www.trade-mart.co.uk.;

◦any loss or damage resulting from your use or the inability to use the www.trade-mart.co.uk.co.uk web site or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control;

◦any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong;

◦any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading www.trade-mart.co.uk, or from transmissions via emails or attachments received from www.trade-mart.co.uk or its licensees and affiliates;

◦the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties ("External Sites") to which www.trade-mart.co.uk link and web sites located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions;

◦all representations, warranties, conditions and other terms which but for this notice would have effect.